Shipping policy
Order Processing
We process orders Monday to Friday, 9 AM – 5 PM AEDT. Our team at MONDAY—SUNDAY works hard to ensure your orders are packed and dispatched within 1-2 business days.
Once your order has been processed, you can find your tracking number in the My Orders section of your account. This tracking number allows you to check the status of your shipment at any time.
Delivery Locations
We currently deliver within Australia and the USA.
While we do our best to ensure speedy delivery, exact shipping times cannot be guaranteed. Please provide a valid shipping address, contact number, and email address to avoid any delays.
Delivery Costs & Timeframes
Shipping costs and estimated delivery times are as follows:
|
Destination |
Orders Under $55 |
Orders Over $55 |
Estimated Delivery Time |
|
Metro Australia |
AUD $10 |
Complimentary |
2-4 business days |
|
Regional Australia |
AUD $10 |
Complimentary |
4-6 business days |
|
USA (via DHL Express) |
USD $20 |
Complimentary |
2-4 business days |
Please note: The above timeframes are estimates only and may vary due to carrier delays or external factors.
International Orders (USA Shipments)
All international orders are shipped via DHL Express and are fully trackable. To fulfil your order, we are required to provide DHL Express with the following details:
-
Full Name
-
Phone Number
-
Email Address
-
Shipping Address
By placing an order with MONDAY—SUNDAY, you consent to this information being shared with DHL Express for delivery purposes.
If you have any questions regarding your order or shipping, feel free to contact our team at hi@monday-sunday.com.